Step 01 — Before the patient travels
Plan: Build a Decision-Ready Case
Record readiness and independent specialist review support a clearer clinical decision. Provider options and episode-cost assessment are added in the managed-case and complete-suite products.
Traditional model flaw: approval without clinical scrutiny.
Step 02 — Before the destination is chosen
Compare Clinically Suitable Options
Provider and destination recommendations consider the required procedure, relevant expertise, available outcome evidence and the agreed programme geography.
Traditional model flaw: destination by familiarity, not by fit.
Step 03 — Before the flight is booked
Establish the Expected Episode Cost
Define the proposed treatment scope, estimate and budget before approval. Material changes are documented and returned for the appropriate clinical and financial review.
Traditional model flaw: approval on estimates, billing on actuals.
Step 04 — While the patient is abroad
Treat: Keep the Episode Visible
MediGence coordinates the agreed care pathway, while CCP brings case updates, bills and expenditure information together for authorised payer teams.
Traditional model flaw: invoices arriving with charges no one pre-validated.
Step 05 — After the patient comes home — the step most programmes miss
Recover: Support Continuity and Close the Financial Record
Follow-up and rehabilitation reflect the agreed care plan. Case reconciliation connects the authorised budget, recorded expenditure and supporting bills. The standalone clinical-validation product ends with its review deliverables.
Traditional model flaw: programmes that end at the hospital door.